Payment Policy for LinkedEngage
Effective Date: 4th January 2025
This Payment Policy outlines the terms and conditions related to payments made for LinkedEngage's products and services. By using our services and making payments, you agree to this policy. Please read it carefully.
1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- Digital Wallets (e.g., PayPal, Google Pay)
- Bank Transfers (where applicable)
- Other payment options as specified on our platform.
2. Pricing
- All prices are displayed in [Insert Currency] and are exclusive of applicable taxes unless otherwise specified.
- LinkedEngage reserves the right to change pricing at any time. Changes will not affect payments already processed for active subscriptions.
3. Subscription Plans
- Some services are offered on a subscription basis. Users will be charged on a recurring basis according to the plan selected (e.g., monthly, annually).
- Subscription renewal fees will be automatically charged unless canceled before the renewal date.
4. Billing Cycle
- Your billing cycle begins on the date of purchase or subscription activation.
- Subsequent charges for subscription renewals will occur on the corresponding day of each cycle.
5. Free Trials
- LinkedEngage may offer free trials for certain subscription plans.
- At the end of the free trial, you will be automatically charged for the chosen subscription plan unless you cancel before the trial ends.
6. Refund Policy
- Payments are non-refundable except as required by law or outlined in this policy.
- Partial or full refunds may be considered in the following cases:
- Service was not delivered as promised.
- Duplicate charges or billing errors.
- To request a refund, contact us at billing@linkedengage.com within 7 days of the transaction.
7. Failed Transactions
- If a payment attempt fails, your access to paid features may be suspended until the payment is successfully processed.
- Users are responsible for ensuring valid and up-to-date payment information.
8. Taxes
- All applicable taxes, including VAT, GST, or sales tax, are the responsibility of the user and will be added to the total charge.
- Tax charges will vary based on your billing address and applicable local laws.
9. Cancellation Policy
- Users may cancel their subscriptions at any time via their account settings.
- Access to paid features will remain active until the end of the billing cycle. No prorated refunds are provided for mid-cycle cancellations.
10. Chargebacks and Disputes
- Users must contact LinkedEngage before initiating a chargeback or payment dispute.
- Unauthorized chargebacks may result in account suspension or termination.
11. Security of Payment Information
- LinkedEngage uses secure payment gateways and encryption to protect your payment information.
- We do not store your payment details directly. For more information, see our Privacy Policy.
12. Changes to Payment Policy
- LinkedEngage reserves the right to update this Payment Policy at any time.
- Continued use of the platform after updates indicates your acceptance of the revised policy.
13. Contact Information
If you have questions or concerns about payments, please contact us:
Email: billing@linkedengage.com
Address: Bangalore, India